Gearing up for Fall & Winter Cruise Season: A day in hospitality training

Like New York and Chicago, Toronto provides great opportunities for cruising in the fall and winter. As a busy summer season winds down, many of our seasonal staff departs, but it’s still business as usual at Mariposa Cruises as we move into our fall and winter cruise season.

Recently our Hospitality Department hired a small group of staff see us through to New Year’s Eve.  September Orientation consisted of a small group of new hires. Very different from April Orientation, during which we welcome and train our crew in large numbers, this orientation session was smaller and afforded us the opportunity to take a more experiential, hands-on approach to introducing our new hires to Mariposa Cruises. (more…)