Meet the Crew: William Bennett, Senior Director of Marine Operations

William Bennett, Senior Director of Marine Operations

Meet Captain William Bennett, Senior Director of Marine Operations for Mariposa Cruises. An extraordinary person to know, Will has an impressive career in Marine that spans across many shipping sectors, and has taken him on voyages around the globe.

Having worked with Mariposa Cruises in previous seasons, we were thrilled to have Will Bennett join us in January 2018.  Responsible for the maintenance and operation of a fleet of 6 vessels, and leading a crew of captains, officers, engineers, mates, and deck hands, Will’s role is no small feat.

2019 marks a brand-new chapter in Mariposa Cruises’ history, as the cruise line embarks upon its 32nd Season as an Entertainment Cruises company.

We talk to Will Bennett about his remarkable career and the great things ahead for both the Marine Department and Mariposa Cruises in the New Year.

 Destined to Sail


William Bennett was drawn to sailing and all things marine since he was young.  “I was always on sailboats or fishing boats or anything I could get my hands on since I was a kid. My first vessel was a 4’ x 8’ piece of non-marine plywood with 4 barrels bolted to it. Used mostly for capsizing in Bronte Harbour.”  After completing high school Will went to the Coast Guard College to study Navigation and then started a 17 -year career in the Canadian Coast Guard where he made his way up the ranks to Captain, working on search and rescue cutters, buoy tenders and icebreakers that took him all over Canada. Will later branched out and headed offshore to work on tankers on the East coast and in the Arctic, on cruise ships in the Mediterranean, Baltic and Caribbean, and on expedition ships across the Arctic Circle, South America, UK, Africa, and the Antarctic.

Travelling to some of the most remote areas of the world has had a profound effect on Will.  His voyage to the Antarctic, to name just one, had a lasting impression on him: “There are no communities, no nationalities, no countries that own it. It’s just a vast sheet of glaciers, full of wildlife, penguins, leopard seals and whales. It’s full of life and yet it’s very harsh and completely abandoned; nobody is there. It’s just an amazing, pristine place.”

“Ships have provided a lifestyle for me,” he reflects, “they’ve taken me around the world and there’s been amazing components to everywhere I’ve gone. The world’s an amazing place, from the Fjords in South America, the west coast of Africa, the Cape Verde and Azores Islands…”  Included among the impressive list of places and bodies of water Will has travelled, he even finds wonder in the city of Toronto, which he now calls home, including its harbour, islands and waterways where he both works and docks his boat. “If I’m not on a boat for work, I’m on it for play.”

northern spirit life raft

Joining Mariposa Cruises  

In January 2018 Will Bennet stepped into the role of of Senior Director of Marine Operations for Mariposa Cruises.   “It was a great opportunity that came up and it’s been quite an exciting ride. I thought I was ready for it after preparing for the season in the winter, but once the summer hit it was quite interesting and surprising to discover how much action this company sees and how everyone pulls off the complicated logistics that make these boats run. It has been eye-opening for me.”

“I am quite pleasantly shocked at the caliber of people we have working here.  As a Director of a fleet I’m used to being the external auditor and enforcer, making sure safety is up kept and pushing everyone along, and here I find it’s the opposite.” He encountered a crew that already had safety and regulatory compliance ingrained in their everyday practices. “There is almost very little requirement of me enforcing safety on my fleet. In fact, they go above and beyond and do it for me.”

Will holds great esteem for the core group of people Mariposa Cruises has been lucky to have stay with the company throughout the years. The Captains, Officers, Mates, Engineers and Deckhands return season after season, many of them with us for over 20 years, which is quite remarkable for a seasonal operation and speaks a lot about the company.  Asked what he thinks keeps them here, he says, “Sailing is a unique career and people who do it generally love it.”

will bennett 2018 spring orientation

On the Captain Matthew Flinders addressing a crowd of returning shipmates and new hires at 2018 Spring Orientation

Leading the Way

This season, under Will’s leadership and initiative, Mariposa Cruises introduced a program aimed at reducing single use disposable plastics by providing its staff with branded water bottles and unlimited fresh, quality drinking water onboard our vessels while they work. The water is replenished by the city, city water that is stored in tanks and flows through new, retrofitted chillers and filters. We also stopped using plastic straws on our cruises, and are looking at other steps we can take, by reducing packaging and waste in the consumer goods we purchase and use.

Travelling the world Will has witnessed the negative sides of pollution we’ve created, the islands of plastics floating in the middle of the ocean, debris washed up along the shores of pristine beaches, even in pockets along Toronto’s harbour, which opened his eyes to the seriousness and extent of damage single use plastics have on the environment.  Inspired to do something, he’s worked on projects to eliminate single use disposable plastics in previous roles, and Mariposa Cruises welcomed the initiative to do our part for the lake that is our livelihood. Always thinking about the next step and making better choices, plans are underway this season to install the Showboat with efficient, clean burning engines that will reduce our fuel emissions; and Mariposa Cruises plans to consider other new, clean technologies the company could implement in the future.

safety day toronto harbour

Safety Day on Toronto Harbour.


The Future Looks Bright

Will is optimistic about the future of the company and very proud of the Marine Department he heads. Following the recent acquisition of Mariposa Cruises by leading US Hospitality Cruise operator Entertainment Cruises in August 2018, Will already sees good things ahead. He’s excited to join forces with a company that knows and understands boats. Now operating a fleet of forty-eight vessels across 8 cities, Entertainment Cruises leads the way in safety and are proactive about fleet maintenance and planning ahead. “I now work with a great team of people out of Chicago and Washington. They know boats and are responsive and communicative, and we’ve already benefited from their network of support and expertise.”

Will sees proper training and certification as key to better marine operations and plans to make it a priority in 2019 by providing training paths for shipmates to develop professionally in their careers.

“I want Mariposa Cruises to be a place where employees feel rewarded and challenged. Ideally, every one of our Captains should be able to drive all our boats, and eventually the Mates shall be Captains and the Deckhands shall become Mates and those who have the aptitude and initiative can realize their potential.”

William Bennett, Senior Director of Marine Operations

William Bennett and VP & General Manager Cindi Vanden Heuvel appear on Breakfast Television last summer.


With Vice President and General Manager, Cindi Vanden Heuvel at the helm, the company is in a stronger position than ever: “I thoroughly enjoy working with Cindi, she’s the heart and soul of this company and under her outstanding leadership, with the support of an amazing and talented team of people at Entertainment Cruises, I know great things are in store for Mariposa Cruises.”

Mariposa Cruises joins Entertainment Cruises

CHICAGO (Aug. 29, 2018)  – Entertainment Cruises, the nation’s leading dining and sightseeing cruise company, today announced it has acquired Toronto-based Mariposa Cruises. The completion of the transaction extends the company’s footprint into Canada for the first time, boosting its operation to 48 vessels serving upwards of 2.3 million guests across 11 city locations in North America. (more…)

Meet the Crew: Leisure Program Coordinator Janelle Hazelton

Where it all started, Janelle pictured in front of the Mariposa Cruises kiosk.

Meet Janelle Hazelton, Leisure Program Coordinator for Mariposa Cruises and Toronto Ambassador extraordinaire!

It all started in Harbour Tours

Now in her fourth season with Mariposa Cruises, Janelle started out in Harbour Tours, leading live narrations. An endless resource of Toronto trivia, Janelle can point out virtually every landmark along the waterfront and harbour and give its history. Her favorite site along the tour is the Gibraltor Point Lighthouse, whose legendary spooky story she enjoys telling.  Did you know that the Rogers Centre set the world record in 1992 for the greatest number of inflated hot air balloons in an enclosed area—46 in total to be precise? (Janelle knows that.)  (more…)

Summer Event Planning: Your One Stop Shop

With only a few weeks of summer left,  it’s not too late to throw that summer party. We require as little as 24 hours to turn around your request so if you’re in the party planning mood you’re in luck!  Whether you are celebrating an important milestone like a birthday or anniversary, tying the knotentertaining important clients, or rewarding your employees, our team of skilled professionals are with you every step of the way. Here are some great reasons why you should plan your summer event with us: 


Intimate and Cozy Toronto Yacht Cruises

Nothing can compare to chartering a yacht! It allows for a sense of privacy with the freedom and flexibility to host your event as you please. Summer is in full swing and that means enjoying the warm weather and all that this great city has to offer– which includes Toronto Yacht Cruises! During the summer months, planning a private event and finding the perfect outdoor venue can be a challenge. No worries, the Mariposa team is here to help!  Within our fleet of six uniquely styled vessels,  we offer two yachts with the best patio views in the city! The Rosemary and the Klancy are perfect for small and intimate private events, ranging from 45 guests (on the Rosemary) to 80 guests (on the Klancy), depending on the style of your event. These yachts are the perfect for cruising in and around Toronto’s islands and lagoons.


From the Bar: Four Cocktail Recipes to try this Summer

Celebrate the summer season with these tasty cocktail recipes! The summer is here, which means it’s time to relax outdoors and mix yourself up something cool and refreshing. We bring you a few of our favorite picks for entertaining your guests and you can enjoy some of them on a Mariposa Cruise. We make summer party planning easy with a varied selection of beverages available, from delicious pre-pours to welcome your guests aboard, to fun Caesar and Mix & Muddle beverage stations. Non-drinkers and designated drivers can still mix & mingle with a selection of mocktails too. Get the details on our bar offerings for private cruises here. 


Our Top Wedding Tips

Among every group of friends there is at least one person who has organized, prepared and said “I do” at the altar. Thankfully, they are there every step of the way for you, to shed light on the do’s, don’ts and the what I wish I did on the big day! While we understand you may have a few friends like this, it is a totally different ball game when your wedding is on a boat! This comes with different obstacles, opportunities and advice! Not to worry, our seasoned team has received plenty of feedback over the years, and we compiled a few of our best wedding tips for you! 


Engagement Photo Shoot Contest Winners: Eric and Niamh

Eric and Niamh

The beautiful love story of Eric and Niamh that won our hearts over, as told by Eric. Thank you to everyone who submitted an entry into our Engagement Photo Shoot Contest. We were so touched by all of your submissions and had a difficult time choosing from so many wonderful love stories. We wish you much love and happiness as you embark on your lives together