Now Hiring! Rewarding Opportunities in Cruise Hospitality

Welcome to the world of Mariposa Cruises, a truly unique establishment in the hospitality industry! Over the last 30 years our fleet of vessels has hosted over 3 million passengers—from tourists, young students, celebrities and the Stanley cup, to thousands of events ranging from weddings, birthdays, business functions and celebrations!

Server on Showboat

Serving a private function aboard the Showboat

Over the years, our guests have come to experience Toronto from the water, to cruise the city’s historical harbor and waterways, and view one of the most iconic skylines in the world.  Committed to the customer experience, you’ll be part of a team which consists of many moving parts and works collectively to deliver the best possible hospitality and service on every voyage.

Every season we undertake to building an amazing team, welcoming returning employees and new hires alike.

A Gateway to a Career in the Hospitality Industry

Hospitality students have an amazing opportunity to gain experience and training for their future careers.  Not only will our training allow you to hone your customer service and hospitality skills, you have a unique opportunity to work as part of a crew on a boat, participate in regular drills and safety training, and understand what it takes to work as a team.

Safety Day Training

Safety Day. All Mariposa Crew must complete required training and drills

We provide exposure to a wide range of areas, with the opportunity to cross train and learn different skills that build your resume.  For example, if you’ve just completed Bartending Courses, a season at Mariposa Cruises provides you with a foundation of relevant experience to set you on your career path. Whether new or returning crew, we focus on the individual’s goals and whenever possible help them by cross training in other departments or assisting them with their career goals while they complete their education.

Bartending on the Showboat

A great opportunity to gain bartending experience and learn mixology.

 

A Commitment to the Guest Experience

Mariposa Cruises provides ongoing training and opportunities for professional development within the company. While we are dedicated to training one thing we can’t teach is attitude, personality, passion and drive.  Every voyage brings a different crowd with a different set of expectations. If you understand that at the very core of our values is a commitment to delivering the most memorable experience for our guests; if you thrive in a fast-paced environment and enjoy team work, if you’re perfectly at ease working with the public, know and love Toronto well and can commit to a season,  you already possess some of the key attributes we search for in our job candidates.

Roast Beef Carving Station Northern Spirit

Working the carving station on an afternoon lunch cruise

Available Positions

We’re hiring a series of seasonal positions (May to September) across company departments. Not all positions require previous training or experiences so feel free to visit our Careers Section to apply.

Hospitality & Kitchen: Includes Cruise Managers, Event Crew and Hospitality Coordinators, Bartenders,  Chefs du Cuisine, Chefs du Partie, Sous Chefs,  Kitchen Help, Cleaners.  Smart serve certification is required for most positions.

Harbour Tours- Includes Tour Guides and Kiosk Sales Representatives. Multiple Languages are an asset. Mandarin is highly desired.

Sales and Events: Includes Event Coordinators, Sales Coordinator. Marketing Coordinator, Reservation Agents. Previous experience is an asset.

Marine Operations: Includes Captains, Mates, Deckhands and Engineers. Must have required licenses and certification.

Wheelhouse on Captain Matthew Flinders

At work in the wheelhouse.

We’ve been very fortunate over our 31 years on Toronto’s Harbour to have hired some bright and talented individuals. Our crew is at the heart of our achievement as the leading cruise hospitality operator in Toronto. Some have returned to us season after season, and many others we’ve wished well as they’ve moved on to pursue other career goals. We look forward to building our 2018 team of amazing talent!

 

 

 

 

 

 

 

Gearing up for Fall & Winter Cruise Season: A day in hospitality training

Like New York and Chicago, Toronto provides great opportunities for cruising in the fall and winter. As a busy summer season winds down, many of our seasonal staff departs, but it’s still business as usual at Mariposa Cruises as we move into our fall and winter cruise season.

Recently our Hospitality Department hired a small group of staff see us through to New Year’s Eve.  September Orientation consisted of a small group of new hires. Very different from April Orientation, during which we welcome and train our crew in large numbers, this orientation session was smaller and afforded us the opportunity to take a more experiential, hands-on approach to introducing our new hires to Mariposa Cruises. (more…)

We’re Building our 2017 Team of Amazing Talent!

At Mariposa Cruises, we are gearing up for another busy season. For 30 years our team of professionals have been delivering unforgettable cruise experiences on Toronto’s Harbour.

Our team is the perfect blend of trusted experience and new energy and each season we look to continually improve our services. We are a team of professionals passionate about delivering the highest level of quality and service to our guests who come to us from all over the world. (more…)

Meet the Crew – Senior Sales Manager Sophie Watson

Meet-the-CrewAt Mariposa Cruises we strive to exceed expectations and provide our guests with the highest levels of quality and service. It’s what sets us apart from our competition and why we are recognized as Toronto’s best recreational cruise by Consumer Choice Award and voted one of the top attractions in Toronto by Trip Advisor. It would be impossible to achieve this without the dedication and hard work that each of our team members exemplifies. For this reason, we want to celebrate our team members and let you get to know them a little bit better.

This month we would like to introduce you to one of our Senior Sales Managers Sophie Watson.

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Meet the Crew – Leisure Sales Director Sue Vivanco

Meet-the-CrewAt Mariposa Cruises we strive to exceed expectations and provide our guests with the highest levels of quality and service. It’s what sets us apart from our competition and why we are recognized as Toronto’s best recreational cruise by Consumer Choice Award and voted one of the top attractions in Toronto by Trip Advisor. It would be impossible to achieve this without the dedication and hard work that each of our team members exemplifies. For this reason, we want to celebrate our team members and let you get to know them a little bit better.

This month we would like to introduce you to our Leisure Sales Director Sue Vivanco.

(more…)

Meet the Crew – Galley Chef Faye Valenzuela

Meet-the-CrewAt Mariposa Cruises we strive to exceed expectations and provide our guests with the highest levels of quality and service. It’s what sets us apart from our competition and why we are recognized as Toronto’s best recreational cruise by Consumer Choice Award and voted one of the top attractions in Toronto by Trip Advisor. It would be impossible to achieve this without the dedication and hard work that each of our team members exemplifies. For this reason, we want to celebrate our team members and let you get to know them a little bit better.

This month we would like to introduce you to one of our Galley Chefs, Faye Valenzuela.

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Meet the Crew – Senior Sales Manager Brenda Tucker

Meet-the-CrewAt Mariposa Cruises we strive to exceed expectations and provide our guests with the highest levels of quality and service. It’s what sets us apart from our competition and why we are recognized as Toronto’s best recreational cruise by Consumer Choice Award and voted one of the top attractions in Toronto by Trip Advisor. It would be impossible to achieve this without the dedication and hard work that each of our team members exemplifies. For this reason, we want to celebrate our team members and let you get to know them a little bit better.

This month we would like to introduce you to one of our Senior Sales Managers Brenda Tucker.

(more…)

Tis the season to plan your holiday season social calendar

DSCN3266The season of goodwill, generosity, indulgence and merriment is no sooner here before it is over.

With November now upon us, it’s that time of year again. The Halloween décor has magically transformed into festive Christmas and holiday décor, seemingly overnight and the familiar holiday music and carols will be playing everywhere you go. While the days may be getting shorter, the beautiful festive glow of holiday lights will soon be on display. The holiday shopping rush will soon be in full swing and your calendar will be quickly filling up with parties and family get-togethers.

While two-months may seem like a good deal of time, it’s amazing how quickly the months of November and December pass. It’s the time of year when everyone’s time gets divided very quickly between family activities, holiday shopping and work engagements and can prove to be a tricky time of year to coordinate a holiday season get-together with friends. (more…)

Meet the Crew – Cruise Manager Allison Batic

Meet-the-CrewAt Mariposa Cruises we strive to exceed expectations and provide our guests with the highest levels of quality and service. It’s what sets us apart from our competition and why we are recognized as Toronto’s best recreational cruise by Consumer Choice Award and voted one of the top attractions in Toronto by Trip Advisor. It would be impossible to achieve this without the dedication and hard work that each of our team members exemplifies. For this reason, we want to celebrate our team members and let you get to know them a little bit better.

This month we would like to introduce you to one of our Cruise Managers Allison Batic.

(more…)

Meet the Crew – Server & Bartender Lev Kozhevnikov

Meet-the-CrewAt Mariposa Cruises we strive to exceed expectations and provide our guests with the highest levels of quality and service. It’s what sets us apart from our competition and why we are recognized as Toronto’s best recreational cruise by Consumer Choice Award and voted one of the top attractions in Toronto by Trip Advisor. It would be impossible to achieve this without the dedication and hard work that each of our team members exemplifies. For this reason, we want to celebrate our team members and let you get to know them a little bit better.

This month we would like to introduce you to one of our Servers & Bartenders Lev Kozhevnikov.

(more…)