At Mariposa Cruises we strive to exceed expectations and provide our guests with the highest levels of quality and service. It’s what sets us apart from our competition and why we are recognized as Toronto’s best recreational cruise by Consumer Choice Award and voted one of the top attractions in Toronto by Trip Advisor. It would be impossible to achieve this without the dedication and hard work that each of our team members exemplifies. For this reason, we want to celebrate our team members and let you get to know them a little bit better.
This month we would like to introduce you to our Leisure Sales Director Sue Vivanco.
With less than one year under her belt at Mariposa Cruises, Sue has already made a major impact on the Public Cruise program. Whether she is helping to implement a new booking system, creating new products for 2016 or working with her fellow team members to execute special events onboard, Sue brings a positive can-do attitude to every challenge she tackles.
Let’s see what Sue had to say:
When did you start working for Mariposa Cruises?
What is your role at Mariposa Cruises?
I started off as the Leisure Program Manager and have been promoted to Leisure Sales Director in 2016.
What does a typical day at work look like for you?
A little bit of everything from Program Development to Customer Service inquiries, Sales, Menu Development, Event Management, Rocketrez go to person! As a Program Manager I should be able to wear different hats and always expect the unexpected – Never a dull moment in a day’s work!
What’s your favourite thing about your job and working for Mariposa Cruises?
My favorite thing has to be the TEAM! What an amazing group of people! People that care about what they do, a team that cares about the successes of their peers and the company! You don’t see that too often anymore!
What do you do when you’re not working at Mariposa Cruises?
Either cooking, weight training or spending time with my loved ones.
Do you have a favourite quote or words that you live by?
“She flies with her own wings” – Alis Volat Propriis
“LIVE, LOVE, LAUGH”
Who is your role model? Why?
Definitely the women in my life! My Mother and Grandmother – I am who I am today because of them!
If you could charter a boat and take it anywhere in the world, where would you go? Why?
Croatia, Athens, Giardini Naxos, Lipari, Capri, Rome.
What songs are included on the soundtrack to your life? Why?
I don’t want to miss a thing – Aerosmith
We hope you enjoyed getting to know Sue as much as we have. There are plenty of other Mariposa team members for you to meet. Be on the lookout each month, as we will be spotlighting a new team member on our Meet the Crew segment on the Captain’s Blog.