At Mariposa Cruises we strive to exceed expectations and provide our guests with the highest levels of quality and service. It’s what sets us apart from our competition and why we are recognized as Toronto’s best recreational cruise by Consumer Choice Award and voted one of the top attractions in Toronto by Trip Advisor. It would be impossible to achieve this without the dedication and hard work that each of our team members exemplifies. For this reason, we want to celebrate our team members and let you get to know them a little bit better.
This month we would like to introduce you to one of our food & beverage servers Cynthia Appiah.
Cynthia is the perfect role model. Her hard work and work ethic is exactly what we look for in our Food and Beverage Servers. Always accommodating to last minute changes, Cynthia is exceptional at her ability to balance work and other professional priorities. Managers can count on Cynthia to fulfill her responsibilities with very little direction. She takes initiative to support her peers, making her a very valued team member.
Cynthia is also an exceptional athlete who competes at the provincial level in women’s bobsleigh. She is dedicated to perfecting her skills and athleticism and hopes to one day represent Canada in her chosen sport.
Let’s see what Cynthia had to say:
When did you start working for Mariposa Cruises?
I started working for Mariposa Cruises in September of 2013.
What is your role at Mariposa Cruises?
My role at Mariposa Cruises is Lead Server
What does a typical day at work look like for you?
A typical day at work has me checking on everything to make sure it’s done. From napkin folds or rollups to making sure the bathrooms and floors are clean. Throughout the cruise, I make sure that cutlery, chinaware and glassware are cleared from the tables in an efficient manner and that guests are satisfied.
What’s your favourite thing about your job and working for Mariposa Cruises?
My favourite part about working for Mariposa is working with my coworkers. Working in hospitality can often be a stressful job and having people who are fun to work with definitely helps to make it a less stressful job.
What do you do when you’re not working at Mariposa Cruises?
When I’m not working at Mariposa, I’m either working out, training for my next season of bobsleigh, sleeping or watching the Blue Jays.
How did you get started in the sport of bobsleighing?
I got started in bobsleigh through a test camp that was held at my university. I made the provincial team and have been sliding since.
Where do you compete?
The provincial/development team competes in Lake Placid, NY; Park City, Utah and Calgary, AB. Sometimes we’ll train in Whistler, BC but not compete on it. As you progress to the higher levels of competitions, you have the opportunity to train and compete in Europe.
How often and where do you train?
During the sliding season, we slide 5 to 6 times a week. Usually we’ll do 2 to 4 runs a session. We lift 3 to 4 times a week as well.
For me, I‘ve trained mostly in Lake Placid, as that is Ontario’s closest track. We do travel to the other three tracks in North America to train as well.
Do you have a favourite quote or words that you live by?
I have two actually. I recently read a new quote that I really liked and also ties in with the first quote: “If you bump into enemies, it means you’re going in the right direction.” Some people just can’t enjoy it when other people are successful and so they will try and bring you down. Just keep going and leave them in the dust.
The second one is “Discipline is doing what needs to be done, even if you don’t want to do it.” As an athlete there are so many days when I don’t want to work-out and just want to sleep in all day. But I know the next day, I’ll be upset with myself because I just missed an opportunity to better my strength and I usually feel this warranted guilt about it.
Do you listen to music to get pumped up before a competition? If so, what do you listen to?
This past winter was my first season and I joined the team after the competition season had ended. I never really got a chance to compete. However, I like to listen to music that calms me down. If I get too amped up, I feel tired by the time I need to actually slide. You can wait about 30 minutes before it’s your turn to slide again and so it would get exhausting having to pump myself up every time.
Who is your role model? Why?
My mom. Despite how “mom-like” (read: annoying) she can be, I respect her in a lot of ways. Up until last year, she was the only one from her family that has lived outside of Ghana. To have to move away from your family to a new country must have been a harrowing experience. I’m not even sure I would have done it had I been in her shoes.
If you could charter a boat and take it anywhere in the world, where would you go? Why?
I’d probably go to a tropical destination like The Maldives or The Seychelles. Most people wouldn’t think to do so here so it wouldn’t be as crowded as other tourist islands.
What songs are included on the soundtrack to your life? Why?
Anything from the Backstreet Boys, most of the songs from Let Me Entertain You by Robbie Williams, anything from the musicals Rent and Rocky Horror Picture Show (I LOVE musicals), and finally Ghanaian music.
We hope you enjoyed getting to know Cynthia as much as we have. There are plenty of other Mariposa team members for you to meet. Be on the lookout each month, as we will be spotlighting a new team member on our Meet the Crew segment on the Captain’s Blog.
If you would like to join the Mariposa crew, visit our Mariposa Cruises Employment page for new job postings.