At Mariposa Cruises we strive to exceed expectations and provide our guests with the highest levels of quality and service. It’s what sets us apart from our competition and why we are recognized as Toronto’s best recreational cruise by Consumer Choice Award and voted one of the top attractions in Toronto by Trip Advisor. It would be impossible to achieve this without the dedication and hard work that each of our team members exemplifies. For this reason, we want to celebrate our team members and let you get to know them a little bit better.
This month we would like to introduce you to our Reservations Agent Anne Yetman.
Every spring is marked with the return of our Mariposa couple, Dave and Anne Yetman. The Yetman’s return from Newfoundland every spring for the Mariposa season; Dave as Captain and Anne in our Reservations department. For ten years, Anne has been the voice on the phone assisting guests with their Dinner, Brunch or Lunch cruise reservations. She has a loyal following of frequent cruisers, who enjoy her lovely demeanour and professional knowledge. Anne manages the office on the busy weekends, a job that is similar to that of an air traffic controller. Always one to enjoy a good laugh, Anne brings much joy to our workplace. If there is a group laughing in the office, you can be guaranteed that Anne will be in the centre, holding court.
We appreciate Anne and all that she contributes to making the Mariposa experience better. We are proud to have her on our team.
Let’s see what Anne had to say:
When did you start working for Mariposa Cruises?
I started working for Mariposa May 1st, 2005.
What is your role at Mariposa Cruises?
My role at Mariposa is a Reservations Agent.
What does a typical day at work look like for you?
A typical day at work for me is busy! busy! busy! speaking to a multitude of people, never seeing their faces, but yet by talking to them I can tell what kind of person they are.
What’s your favourite thing about your job and working for Mariposa Cruises?
My favourite thing about my job at Mariposa Cruises is working with all the fantastic people employed with Mariposa Cruises, they now have become my extended family.
What do you do when you’re not working at Mariposa Cruises?
When I am not working with Mariposa I return to Newfoundland and there I sing in the church choir, teach Sunday School, and spend time getting re-acquainted with family and friends.
Do you have a favourite quote or words that you live by?
My favourite quote “Do on to others as you would have them do on to you.“
Who is your role model? Why?
My role model is my Mother, who was always there for me, and gave me good advice which I use daily.
If you could charter a boat and take it anywhere in the world, where would you go? Why?
If I could charter a boat I would go to Ireland because that’s where my ancestors came from. I would love to see that country and my roots.
If you could meet anyone, living or dead, who would you want to meet? Why?
I would have liked to have met Dean Martin. He was a great actor, comedian & singer. I have enjoyed his music and never get tired of it.
What songs are included on the soundtrack to your life? Why?
The songs included on the sound track of my life are:
- You are wonderful night ( Eric Clapton ) ,
- Pretty woman ( Roy Orbison )
These songs mean a lot to me. They were once requested for me by my boyfriend who is now my husband.
We hope you enjoyed getting to know Anne as much as we have. There are plenty of other Mariposa team members for you to meet. Be on the lookout each month, as we will be spotlighting a new team member on our Meet the Crew segment on the Captain’s Blog.
If you would like to join the Mariposa crew, visit our Mariposa Cruises Employment page for new job postings.