Frequently Asked Questions


Is there an age restriction for attending a cruise? Guests of all ages are allowed on our 45 minute Harbour Tours, Brunch & Lunch cruises.

On Dinner Cruises, it is recommended that guests are 10 years and older due to the later docking time and for the enjoyment of all guests.

Any guests under the age of 18 must be accompanied by and supervised by an adult.  Small children must always be in the close proximity of the accompanying adult and must not run or climb on the boats for safety reasons.

Some special events (such as New Year’s Eve) are a 19+ event. Please contact us for more information on other special events. Please note due to space restrictions, high chairs and change tables are not available on board.


What is the dress code for Mariposa Cruises? We recommend that you dress for the occasion. For evening cruises, appropriate attire is business-casual. Generally ‘casual shorts and T-shirts’ are not recommended, however we do understand many of our guests are visitors to Toronto and will arrive in comfortable travelling attire. Afternoon cruises are more relaxed, and casual attire is accepted; however, please be mindful of our family environment. Be reminded that boats have boarding ramps, watertight doors and steep stairs so wear sensible shoes for your on board safety. High heels are not recommended for safety reasons. Toronto’s waterfront is usually a few degrees cooler than in the heart of the city, so a sweater, jacket or shawl may be required.


All our vessels offer a fully licensed cash bar. Coffee and a selection of hot tea are complimentary aboard our brunch, lunch and dinner cruises.

CLARIFICATION OF “TIMING” TERMS What is “Boarding Time”, “Cruising Time”, “Docking Time” & “Final Disembarking Time”?

  • ”Boarding Time” is the earliest our guests may board the ship. This is typically scheduled for 30 minutes prior to the beginning of your cruising time. If you arrive earlier, you have options to wait on the promenade or in the Queens Quay Building.
  • “Cruising Time” is the time from departure to docking and the boat is cruising on the water.
  • “Docking Time” is the scheduled time that the boat will return to dock.
  • “Final Disembarking Time” is the time allotted for guests to gather their things and say their goodbyes before departing for the evening. This is up to 30 minutes after docking.

Toronto Dinner Cruises Usual boarding time for an evening cruise is at 6:30 p.m. with cruising from 7-9:30 p.m Sunday- Friday evenings and 7-10 PM on Saturday evening.

Toronto Lunch & Toronto Brunch Cruises: The usual boarding time for an afternoon cruise is at 12:00 p.m. with cruising from 12:30-2:30 p.m. Please note, some special events may have a later boarding time, longer cruising time, therefore a later docking and disembarkment time. NB: Bar service is available upon boarding and will end at docking.

Cancellations and Rescheduling

All cruise tickets are non-refundable. However, you may reschedule your cruise free of charge with at least seven days advance notice. Rescheduled cruises within seven days are subject to rebooking fees per person: Harbor tours are $5, Lunch and Special Event cruises are $15 and Dinner cruises are $25. All specialty and holiday cruises are non-refundable and non-transferable. No shows and cancellations made the day of the cruise receive no refund or credit. We may, in our discretion, remain dockside, substitute vessels, change the course or schedule of the cruise, discontinue the cruise, or cancel the cruise for any reason. If a cruise is cancelled before commencement, you will be entitled, as your exclusive remedy, to receive the applicable refund amount.


Because of limited seating and sailings, there are no refunds or exchanges. All sales are final. While we hope for sun, we sail rain or shine. In the event the boat must remain dockside because extreme weather conditions (wind) or other issue, services will be provided on board. We will provide a 48 hours cancellation notice if, for whatever reason, the event is cancelled. While we regret that you may miss the boat, we cannot refund for latecomers.


Our Toronto dinner cruises feature a full range of popular tunes spun by some of the greatest DJs. Selections may include Rock, Blues, Line Dances, Motown, Oldies, Salsa, Hip Hop, Country, and current chart-toppers from every musical genre. And of course, our DJs are open to accepting requests. Our brunch & lunch cruises feature soft, background music for your enjoyment.


How do I get to the ship? All of our Mariposa Cruises boats are located at the southwest corner of Queen’s Quay and York Street. Get directions here. We recommend giving your self ample travel time as Toronto’s waterfront is a busy attraction.


What type of entertainment is offered? Our Scenic Dining Cruises will have a variety of entertainment from one cruise to the next. For a full list of our themed events, please click here.


How can I purchase gift certificates? Mariposa Gift Certificates are available for purchase online and by calling (416) 203-0178 or toll free (866) 627-7672.


Fees apply to the ticket price. The fees charged do not represent a tip or gratuity for our service staff and are used to cover certain direct cruise costs.  It is appropriate to leave a gratuity for any on board purchases or if you feel that you received exceptional service.


What size group can Mariposa Cruises accommodate? Mariposa’s vessels can host parties of two to 200 guests for our dining programs. To make a group reservation please call us at (416) 203-0178 or toll free (866) 627-7672. For groups with 200 or more guests, please contact one of our Account Managers for a customized proposal.


What type of food is served? Our cruises feature buffet style meals with delicious choices prepared fresh on board by our culinary team. With advance notice, we can accommodate requests for kosher meals (additional cost), and any special requests. Check out our menus online: Lunch / Dinner / Brunch


Yes! There are several options located within walking distance to our fleet:

Standard Parking
200 Queen’s Quay West
Daily rates vary

Harbourfront Centre Parking
235 Queen’s Quay West
Daily rates and information can be found here.

Yes. There is a Bus Bay loading zone located on the northwest corners of York and Queen’s Quay West which is right across the street from 207 Queen’s Quay West. . 
Coaches may use the southbound lanes of Rees, York and Lower Simcoe Streets for short-term drop/off and pick-up. 


What type of payment do you accept?
Payment is required in full at the time of the reservation. We accept major credit cards: VISA, MasterCard, American Express, and Diner’s Club. We also accept certified cheques, money orders and cash.

What type of payment do you accept on board your vessels?

We accept payment by cash or major credit only. Debit is not accepted on board any of our vessels.


Will my cell phone work on the cruise?
Yes, your cell phone will work on the cruise though there may be black out areas on the lake. For the comfort of other guests, we ask that cell phone conversations be held only on the outside decks.


Do you offer refunds?
Because of limited seating and sailings, there are no refunds or exchanges. All sales are final. While we hope for sun, we sail rain or shine. In the event the boat must remain dockside because extreme weather conditions (wind) or other issue, services will be provided on board. We will provide a 48 hours cancellation notice if, for whatever reason, the event is cancelled. While we regret that you may miss the boat, we cannot refund for latecomers.


How can I make reservation for a cruise?
Reservations are highly recommended. You can review pricing and purchase tickets online or by phone.

Click here for more information.

Call us:

(416) 203-0178 or Toll Free: 1(866) 627-7672


Will I get seasick?
It is highly unlikely and rare that guests feel the effects of motion sickness on board. Mariposa Cruises sails in the calm waters of Toronto’s inner harbour and on Lake Ontario.  The route determined by our Captains always has our guest’s comfort and safety in mind.


How is seating arranged on board?

General: The majority of our tables accommodate four to eight people.
On Brunch, Lunch and Dinner Cruises, guests may be seated with other parties (communal seating).  Please note: while we do our best to accommodate all requests we are not able to fulfill all requests for window seats.

Can you tell me a little about the ship?
All Mariposa Cruises vessels offer interior deck space with seating, outdoor strolling decks, dance floors, full service bars, restrooms and panoramic views. For specific details on each of our six vessels, please click here.


What is your smoking policy?

Our Harbour Tour Program (45 minute tours) is SMOKE-FREE. There is no smoking on board.

For other 2-3 Hour Cruises the following applies:

In compliance with Smoke Free Ontario, all interior and covered areas of our ships are non-smoking areas. A small, uncovered deck space has been allocated as the designated smoking area on each boat. Regardless of weather conditions, this is the only area guests can smoke on board. Guests cannot consume food or beverages in the designated area.

The designated smoking areas are as follows:

  • Captain Matthew Flinders: Designated smoking area on the main stern deck.
  • Northern Spirit: Designated smoking area on the main stern deck.
  • Oriole: Designated smoking area on the upper stern deck.
  • Showboat: Designated smoking area on the main stern deck.
  • Klancy II: Designated smoking area on starboard bow.
  • Rosemary: Designated smoking area on the starboard bow.

All guests will be required to comply with the smoking policy. Smoking includes the use of e-cigarettes.

Cannabis Onboard

The Cannabis Control Act of Ontario states that smoking, vaping or eating cannabis is not permitted on any boat in Ontario.

Ontario regulation bans smoking or vaping cannabis, including the use medical marijuana, in licensed areas, which includes all of our deck space.

To operate in compliance, Mariposa Cruises cannot allow the use of cannabis, in any form, on board any of our vessels.

We appreciate the cooperation of our guests.


Are your vessels Transport Canada certified?
Yes. All Mariposa Cruises Vessels are Transport Canada certified and inspected annually to adhere to strict safety regulations. All of our navigation and hospitality crew participate in regularly scheduled safety drills on each vessel.


Where can I pick up the cruise tickets?

  • Brunch, Lunch & Dinner Cruise Tickets: We operate on a paperless system and no tickets will be issued. Please provide the last name that you used for your reservation to the cruise manager at time of boarding and you will be directed to your assigned table.
  • 45-Minute-Harbour Tour Tickets: Tickets can be purchased online or at our conveniently located kiosk during our regular sailing season. Located on the South West Corner of the Queens Quay Terminal Building.


Are your boats accessible by water taxi?
All of our fleet is accessible by water taxi with the exception of the Captain Matthew Flinders & Rosemary. We are happy to arrange a water taxi collection or drop off for you. To contact a water taxi directly, please call:

Toronto Harbour Water Taxi
416-203-TAXI (8294)

Five Star Water Taxi Services
1-877-706-TAXI (8294)


Do you sail in inclement weather?
We sail rain or shine and while we are always hoping for sunshine, a great time can be had while cruising in the rain.  All of our boats have comfortable enclosed banquet space.


Is Mariposa wheelchair accessible?

Mariposa Cruises wishes to accommodate all persons with disabilities wherever and whenever possible on our boats and will do what we can, to the best of our abilities, to assist those persons with disabilities on our boats.

Due to our ships’ construction for sea-worthiness, our ability to offer wheelchair accessibility is limited based on the requirement, the particular ship and water levels at the time of the cruise. The Oriole is equipped with a special wheelchair ramp which, pending lake water levels, can accommodate non-motorized wheelchairs.Once on board, non-motorized wheelchairs will be restricted to the boarding deck, and restrooms are located on the lower level, thus are not wheelchair accessible.

Gangways vary in slope, width and construction. Due to the design of the watertight doorway on our ships, wheelchair accessibly is not possible. The design of the vessels must incorporate water tight doors, sills and bulkheads as per ship safety design. Assisted evacuation, in the event of an emergency, requires the limitation of how many non-motorized wheelchairs we can safely accommodate per trip.

As an operator committed to providing both excellent customer service and safe passage, while complying with Transport Canada safety requirements, we request that you call ahead to confirm your particular needs so that we can determine how your requirements can be safely accommodated without disappointment.

Please contact Mariposa Cruises at 416-203-0178 for assistance.

Visit our webpage for a complete list of our terms & conditions of carriage.


I have more questions, who can I contact?
We welcome all questions via phone or email. Please call us at 416-203-0178, 1-866-627-7672 or Contact us directly by filling out our online contact form!

Please Note:

  • All cruise tickets are non-refundable.  However, you may reschedule your cruise free of charge with at least seven days advance notice.  If you must reschedule your cruise less than one week prior to the cruise date, you will incur a rebooking fee per person.  All specialty and holiday cruises are non-refundable and non-transferable.  No show and cancellations made the day of the cruise receive no refund or credit.
  • In the event the boat must remain dockside because extreme weather conditions (ex: wind or ice) or other unforeseen issue, hospitality services will be provided on board dockside. We will provide a 48 hours cancellation notice if, for whatever reason, the event is cancelled.
  • Vessels are subject to change based on availability.
  • Mariposa Cruises is not a nut-free facility. Food may contain traces of nuts or other food allergens.
  • For parties larger than eight guests an 18% gratuity will be added to the final bill on board all scenic dining cruises.
  • We accept payment onboard by cash, major credit cards, and debit.
  • Experience photos may be shared on our social media platforms. If you do not wish to be in these photos, please identify this to our crew onboard.
  • Photography Services are available on most cruises but are not guaranteed.
  • Transport Canada regulation requires all passenger vessels remain in the inner harbour from October 1- April 30th. Weather and lake conditions dependent, Mariposa Cruises will cruise in the harbor and on Lake Ontario from May 1-September 30th.